Term Paper
On
Marketing Analysis of Puma
Prepared For
Professor Dr. Md. Mahmodul Hasan
Faculty EMBA/ MBA Program
North South University
Plot: 15,
Block: B, Bashundhara, Dhaka-1229
Prepared By
BUS 620:
Marketing Management
Section:
4
Date of
submission: April 2, 2
Letter of Transmittal
April
2, 2016
Professor Dr. M. Mahmodul Hasan
Faculty EMBA/ MBA Program, North South
University
Plot: 15,
Block: B, Bashundhara, Dhaka 1229
Subject: Submission of Term paper on marketing analysis
of Puma
Dear
Sir,
It is a great pleasure to present the
term paper on Marketing analysis of Puma (BUS -620) which had been a great experience for us to work with such a
real life issue. Throughout the study we have tried with the best of our capacity
to accommodate as much information and relevant issues as possible and tried to
follow the instructions as you have suggested. We tried to make and let it look
like a professional and informative one. We sincerely believe that it will
satisfy your requirements.
We are very grateful to you for your
guidance and kind cooperation at every step of our endeavor on this term paper.
We will remain deeply grateful if you kindly take some pen to go through the
report and evaluate our performance.
Thank You.
Sincerely,
No
|
Name
|
ID No.
|
Signature
|
1
|
Shaima Islam Shatu
|
153 1014 660
|
|
2
|
Redwan Rezvi
|
153 0709 060
|
|
3
|
Md. Shariotullah Sharif
|
153 1254 660
|
|
4
|
Md. Rakibul Hussain Shah
|
153 0577 660
|
|
Acknowledgment
At first we would like to thank Almighty
Allah and then we want to give special thanks to our honorable course instructor, Professor Dr. M. Mahmodul Hasan,
Faculty EMBA/ MBA Program, North South University to give us such an
excellent opportunity to prepare this term paper on Marketing analysis of
Puma. He gives us the inspiration and guidance to learn marketing
management. We strongly believe works like this will surely help us to have a
clear concept about this area and to make us
better adapted as well as capable to cope with the issues & practical exposures
in this field.
We want to thank our every group member.
Each and every member tries their best to complete the term paper as per the
guideline.
Therefore, there might have some
technical mistakes or error due to our limited aptitude, related knowledge and
time constraint. In this regard, we do believe to get a kind consideration from
you and those who will be exposed to this report.
Executive Summary
PUMA
is one of the leading athletic footwear, apparel and accessories company in the
world. Their journey started in the year 1924
with Rudolph Dassler the original founder starting a manufacturing company with
his brother Adolf. PUMA has more than
600 stores and their products are also
featured in Multi Brand stores as well. They have employed over 10,000
employees worldwide who are highly trained to serve their customers. Puma offers performance and sports style products to
different customer segments. It focuses more on quality, innovation,
design, and performance of their product.
This
report is carried out in order provide the marketing insight of PUMA by
implementing some marketing theories and provide analysis based on that. This
report covers the following topics which were taught in our class by our
Honorable Faculty Professor Dr. M.
Mahmodul Hasasn. The theories we learned in our class we used that to an
analysis of the marketing of PUMA to produce analysis done by us which will
show how PUMA can be more effective and be in a competitive advantage by
implementing these theories in practice.
After
the analysis of the report we will give a recommendation suggesting few steps
to be used by PUMA that will help them in gaining a competitive hand over its
competitions by better enhancing their marketing strategies. Puma firstly focuses on its product
expansion according to their target market’s needs and wants. It develops its
existing product and expand new product. It entered into fashion based product with
sports products. Puma emphasizes on innovation, performance, quality to design
its new products to make it unique from its competitors
From
the overall study we will be able to conclude how marketing strategies can be
more competitive with the help of our analysis and if implemented properly it
will be really beneficial for a company leading to a larger customer base and
increased profit.
TABLE OF CONTENT
Contents
|
Page No.
|
Letter
of Transmittal
|
|
Acknowledgment
|
|
Executive
Summary
|
|
1.0 Defining Marketing Management
|
|
1.0
1.1 Definition of Marketing Management (Theory 2000 –
2011)
|
1
|
2.0
1.2 Definition of Marketing Management (Theory 2012 –
2016 ±)
|
1
|
3.0
1.3 Marketing Management of Puma
|
1
|
2. Mission – Vision – Business Plan – Corporate Strategy
|
2-3
|
3. SWOT Analysis of Puma
|
3-4
|
1.
4. PESTEL
|
5-6
|
2.
5.
Michael Porter’s Five Forces
|
7
|
6. Marketing
Strategy & Core Marketing Concept
|
8-10
|
3.
7. Market Segmentation
|
11-12
|
4. 8. Marketing Mix ( 7P) + 4C
|
13-14
|
5. 9. Value Chain
Model
|
15-16
|
10.TQM – Loyalty
– Quality & Control
|
17-18
|
11. Brand &
Branding
|
18-19
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12. Box Analysis
of Brand Elements (6 Categories)
|
20
|
13. Brand Dynamic
Pyramid
|
21
|
11. 14. The Five M’s of Advertising
|
22
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15.0 Mass
Communication
|
22-25
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15.1 Advertising Budget &
Campaign Cost
|
23
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15.2 Sales Promotion & Budget
|
24
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16 15.3
Events & Experiences/Sponsors
|
24
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17 15.4
Public Relation/Government Lobbying
|
25
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15.5 Corporate Social Responsibility
|
25
|
15 16. Marketing Budget & Expenditure
|
26
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16 17. Pricing Strategies
|
27
|
17
18. Breakeven Analysis with Chart/Graph
|
28-29
|
18
19. Recommendation
|
29
|
19
20. Conclusion
|
30
|
References
|
31
|
TABLE OF
GRAPHS
Content
|
Page No.
|
Graph 6.1 Marketing Strategy of
Puma
|
10
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Graph 9.1 Value Chain Model of Puma
|
15
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Graph 10.1 TQM of Puma
|
17
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Graph 15.1 Advertisement Cost of Puma
|
23
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Graph 16.1 Marketing Budget & Expenditure
|
26
|
Graph 18.1 Break-even
analysis of Puma
|
29
|
Definition of Marketing Management
1.1 Definition of Marketing Management
(Theory 2000 – 2011)
Marketing management
is the art and science of
choosing target markets and getting, keeping, and growing customers through
creating, delivering, and communicating superior customer value.
1.2
Definition of Marketing Management (Theory 2012 – 2016 ±)
Marketing management depends
on the size of the business and the industry in which the business operates. Effective marketing management will
use a company's resources to increase its customer base, improve customer opinions of the company's products and services, and increase the company's perceived value.
1.3 Marketing
Management of Puma:
As the business and industry
size of Puma is very big and competitive, Puma faces a huge competition,
complexity and different marketing activities. Puma obviously uses the latest
definition of marketing management where they focus on the increased customer
base by using their resources. Puma offers performance and sports style
products to different customer segments.
It focuses more on quality, innovation, design, and performance of their
product. It
engages in exciting collaborations with renowned design brands such as
Alexander McQueen and Mihara Yasuhiro to bring innovative and fast designs to
the sports world. That increases the company’s perceived value.
{Shatu, ID# 153 1014 660}
2. Mission, Vision,
Business Plan, and Corporate Strategy of Puma
2.1 Mission of Puma:
The mission
statement of Puma is “PUMA WILL BE THE FASTEST SPORTS BRAND IN THE WORLD”
2.2 Vision of Puma:
Puma’s vision looks at the world which is
safer, more creative, sustainable, fastest brand for the generations to come. They believe that by staying
true to their values, inspiring the passion and talent of their people, and
working in sustainable, innovative ways, will bring customer satisfaction and at
the same time bring that vision of a better world a little closer every day.
2.3 Business Plan and Corporate Strategy of
Puma:
Proper business plan and corporate strategy is very
crucial for any organization. They give the direction of a corporation about
the activities of each business unit to achieve the organizational goals.
PUMA is one of the
world’s leading Sports Brands, designing, developing, selling and marketing
footwear, apparel and accessories. Puma firstly focuses on its product
expansion according to their target market’s needs and wants. It develops its
existing product and expand new product. It entered into fashion based product
with sports products. Puma emphasizes on innovation, performance, quality to
design its new products to make it unique from its competitors. Puma’s
corporate strategies encompass five strategic priorities. They are:
Puma’s five corporate strategic
priorities
|
1. Reposition PUMA
as the World’s fastest Sports Brand in the world and create brand heat.
2. Improve
the product engine.
3. Optimize
the distribution
quality.
4. Increase
the speed of Puma’s organization and infrastructure
5.
Renew
the IT infrastructure.
|
{Shatu, ID#153 1014 660}
3. SWOT Analysis of Puma
SWOT Analysis
|
||
I
N
T
E
R
N
A
L
|
Strength
|
1. Puma has a very strong brand image and it is one
of the world’s leading
sports brands.
2. It produces innovative, high quality,
comfortable products for the fastest athletes on the planet.
3. Puma has entered into partnership with
famous companies like Ferrari, BMW.
4. Puma has entered into sponsorship with
various players and team in different sector of the sport industry.
5. Puma was the official sponsor of the FIFA
Football World Cup.
6. International celebrities like Usain Bolt, Rihanna, star striker Sergio Agüero etc represent Puma as
brand ambassador.
7. It has strong marketing and
distribution strategies.
|
Weakness
|
1.
Price is one of the major weaknesses of Puma.
2.
In case of economic slowdown it cannot reduce its
price product and cannot reduce price as sales promotion to compete with
competitors due to product positioning and pricing strategy.
3.
It has huge competition and limited market share.
4.
It has less financial strength compared to others
big competitors in the industry.
|
|
E
X
T
E
R
N
A
L
|
Opportunity
|
1.
Puma
can enter into more sponsorship with International events related to sports.
2.
It
can expand its market segment according to the customer’s demand through
effective marketing research.
3.
Puma
can attempt to increase efforts toward loyalty programs that will help them
to create strong customer relationship and increase customer base.
|
Threats
|
1.
New
players in the industry with more financial power and marketing activities
will be a great threat for Puma.
2.
Imitation
of product is increasing. So, fake or cheap imitation can damage the brand
image.
3.
Increasing
tax, government restriction, and economic downturns can slow down the
performance of the company.
|
{Shatu, ID#153 1014 660}
4.
PESTEL Analysis of Puma
A PESTEL analysis is a tool used by marketers to analyze
and monitor the macro-environmental (external marketing environment) factors of
an organization.
Political
|
Economics
|
1.
Political instability effect the business.
Puma try to expand its market in the political
stable country and they become success.
2.
Political situation of outsourcing country affect
the business.
3.
Puma have to comply with any restrictions imposed
on users.
4.
New tax or tariff imposed by government affect
the business.
|
1.
Exchange rate fluctuation influence the business
as puma operates its business in different countries.
2.
Inflation increase the cost of goods sold.
3.
Higher rate of interest may affect the financial
position of puma.
4.
Economic slowdown or downturn may affect the
consumers purchase and decrease the sales of puma.
5.
Increasing material price and labor cost has a
great impact on Puma.
|
Social
|
Technological
|
1.
Consumers
are more health conscious and participation in the sports are increasing that
increase the demands of sports products.
2.
Consumers
are aware about CSR
3.
Increasing
market share of female consumers have positive effect on Puma.
4.
Perception
and preferences about the sports products are changing.
|
1.
Technological
advancement increasing sales and enable cost efficiency.
2.
Up-to-date
technology adoption, increase the change of products features and quality.
3.
Rate
of technological obsolescence increased due to new technologies.
4.
Innovative
and superior products increased because of advance technology.
|
Environmental
|
Legal
|
1.
Tackling
climate change becomes a challenge for organization.
2.
Attaining
the sustainable goals is a great issue for the company as there remains a
possibility to fail.
3.
May
have to reduce energy consumptions.
4.
As
the popularity of green products increased, Puma may have to adopt more waste
disposal, recycle and reuse policy.
|
1.
There
is a risk for the violation of employment laws and environmental issues.
2.
Tougher
business rules may hamper the business activities.
3.
Trade
agreement to safeguard for business operation is important.
4.
Risk
of contract manufacturers copying of product (Intellectual property rights)
is a great concern.
|
{Sharif, ID# 153 1254 660}
5.
Michael Porter’s Five Forces
{Sharif, ID# 153 1254 660}
6. Marketing Strategy, Core Marketing Concept and Market Segmentation of
Puma:
Marketing Strategy, Core Marketing Concept:
Marketing strategy combines all the
marketing activities into a comprehensive plan that focuses on right segment,
right products mix, and right promotional tools to achieve the organizations
goals.
Core marketing concept of Puma is to
identify the needs, wants and demand of their target customers and provide them
best quality, comfortable, stylist, performance products. PUMA offers
performance and sport inspired lifestyle products in categories such as
Football, Running and Training, Golf, and Motorsports. They want to be the fastest sports brand
in the world. To achieve this mission their marketing concept focuses on fast products,
the fastest athletes, fast in reacting to new trends, fast innovators, fast in decision
making, fast in solving partners for the partners.
Positioning of the Brand:
Positioning is the act of designing a
company’s offering and image to occupy a distinctive place in the minds of the
target market.
Puma is positioning its brand as an
international brand with creativity, energy, comfortable, performance and
stylist products in the sportswear industry at a premium price.
Marketing Strategy of Puma:
Ø Repositioning the Brand
with Brand Ambassadors and sponsorship:
Puma invested
several million Euros in 2015 for brand
ambassadors to reposition their brand. They show how they are training with
PUMA products to get into peak form for the major competitions. Rihanna joined
Usain Bolt, Arsenal London and other athletes for the campaign on a number of
fronts, including the first TV spot for their training shoe IGNITE XT. Leading
up to this, she ensured a high level of attention in the media and on social
networks.
Puma entered
into sponsorship with FIFA World Cup and other famous players and teams. It
also created partnership with Ferrari and BMW. It helps the company to increase
their market share significantly.
Ø Improved quality of sales and distribution strategy:
Puma introduced joint product and marketing programs
with their key retailers to showcase
their brand in the right retail environment and drive sell through with their
partners. During the year we began collaborating with other well known
retailers with the aim of improving the presence of the PUMA brand in stores,
better communicating our product promise on site, and thereby achieving a
sustained sales increase.
Ø Online web shop:
To further
expand their online presence, they launched an improved, integrated web shop
and rolled it out in other markets in 2015. The
continuous optimization of the website and their online product offering is a
high priority for PUMA.
Ø Expand Market Segment with different strategy:
Puma expand
their market segment. They introduced life style products and products for
female and kids. Female consumers are above average performer for the sports
products. Every year a large number of female enter into the sports world. Puma
identify their preferences and collaborates with the designers. Here, the key
element of strategy is to enter into the partnership with international star Rihanna as brand
ambassador. She plays a vital part in product offering for female in their
performance and sport style categories.
Puma entered
into a new exciting partnership with Warner Brothers fulfilling childhood
dreams by offering co-branded apparel, accessories and foot wear collections.
Ø Advertising on Media:
Puma has been
invested huge amount of dollar on TV Ads, super support website Banner Ads,
Twitter promos, YouTube, Google Ad words, advertising agency, bill board etc.
Graph 6.1: Marketing Strategy of Puma
{Shatu, 153
1014 660}
7.
Market Segmentation of Puma
A market segment consists of a group of
customers who share a similar set of needs and wants. Marketing
segmentation is to divide the customer base in cluster groups with different
needs and behaviors in order to create different and appropriate marketing
proposition.
Puma segment its market based on
geographic, demographic, psychographic behavioral factors.
Geographic Segmentation
|
Ø Geographic segmentation
divides the market based on nations, states, country, and regions. Cities
etc.
Ø
Regions
covered by puma:
EMEA (Europe, Middle East and Africa), Americas (North and Latin America) and
Asia/Pacific.
|
Demographic
Segmentation
|
Ø Variables like age,
family size, gender, income, generation, social class, occupation, education,
religion etc are considered in case of demographic segmentation.
Ø Puma’s demographic
bases:
·
Age: Kids, young, middle age (10-30 years)
·
Gender: Male, Female.
·
Income: Upper middle, High
·
Occupation: Mainly Sportsperson
|
Psychographic Segmentation
|
Ø In psychographic
segmentation buyers are divided into group based on personality, life style,
values.
Ø Bases of puma:
·
Lifestyle: Sports-oriented, Outdoor-oriented
·
Personality: Energetic, ambitious.
Ø Main bases of Puma on
VALs Framework:
·
INNOVATORS: Successful, active
·
ACHIEVERS: Successful, goal oriented
·
Experiencers: Young, variety and excitement seeker.
|
Behavioral Segmentation
|
Ø Here, Marketers divide the groups on
the basis of their knowledge, attitude, use of, or response to a product.
Ø Puma’s Bases:
·
Benefit:
Quality, performance, comfort
·
Loyalty
Status: Sports persons are highly loyal toward the brand
·
Attitude
towards the products: Majority of the customers
have positive attitude towards the product.
|
{Shatu,
ID#153
1014 660}
8.
Marketing Mix ( 7P) + 4C
{Rezvi,
ID# 1530709060}
4C’s of Puma
Cost – PUMA carefully plan their pricing
strategies by considering people. They set their prices according to the
customers purchase power making the products saleable and mostly premium
pricing is used.
Consumer – PUMA make products by targeting the
needs of the customers. From sportswear to casual wears and clothing all are
designed which the customers prefer thus satisfying the customers.
Communication – PUMA keeps effectively communicates
with their customers in events held by PUMA giving valuable insights about
their products and even taking feedbacks.
Convenience – The exclusive stores of PUMA are
located all around the world where the customer has access to wide range of
their products. Their products can be also found on multiband stores as well
and for even more convenient shopping customers can order online sitting from
their home. {Rezvi, ID#1530709060}
9. Value Chain Model
Value Chain is the process or activities by which a company
adds value to an article, including production, marketing, and the provision of
after-sales service. Below
diagram represents the sections of PUMA’s value chain.
Cotton field, cattle Dye house, Embroidery Footwear,
Firm, rubber tanneries, cutting, apparel,
Plantation Packaging Printing Accessories
Graph
9.1 Value Chain Model of Puma
PUMA outsources the majority of its
production and approximately 90%
of this production takes place in the Far East. With outsourced activities, it
is more difficult to control the impact on issues such as sustainability. The
range of environmental impacts that occurs across the value chain differs
significantly.
Tier
4
represents both natural and synthetic materials in their raw state, for example
cotton plants, raw hides and rubber trees. Leather and cotton production
require significant quantities of water, land, herbicides, insecticides and
fertilizer.
Tier
3
represents the processing of raw materials, for example a leather tannery or a
rubber processing facility. The tanning process transforms a wet blue hide into
a useable form of leather and is associated with large environmental impacts.
Tier
2
represents any outsourced processes, for example embroiders, cutters and
printers. The impact at this stage is relatively minimal compared to other
stages in the value chain due to the minimal and often simple processes
undertaken.
Tier
1
represents the manufacture of the finished product and is the last stage in the
manufacturing process. Some of our suppliers have vulcanization processes.
PUMA’s
Operations:
Warehouses, retail and offices have relatively
little impact compared to other areas of the value chain, the most important
being water and energy consumption and municipal waste generation. Logistics
represents the transportation of goods from the Tier 1 suppliers to the
warehouses, storehouses and subsidiary businesses. Modes used to transport
freight include shipping, road, rail and air. The majority of the impact caused
by logistics relates to the combustion of fossil fuels such air pollutants
produced and include carbon dioxide, nitrogen oxides, particulate matter, and
ozone, VOCs, water vapor, carbon monoxide, hydrocarbons and sulphur dioxide.
There can also be significant marine pollution caused by the shipping of
products.
{Sharif, ID# 153 1254 660}
10.
TQM-Loyalty-Quality & Control
Total Quality Management (TQM) is a
management approach that seeks to improve quality and performance so that the
company can achieve long term success by meeting or exceeding customer
expectations. This can be achieved by improving processes,
products, services, and the culture in which they work by all the members of the organization.
Wilkinson and Witcher (1993) summarized TQM as having three major
requirements as follow:
Total - involving the whole company,
Quality - with all its complexities has to be defined
Management - the structure of managing the process by following
some steps like Planning, Organizing, Controlling, Leading, Staffing.
Followings are the main factors
which influences and ensures Total Quality Management OF Puma.
Graph 10.1
TQM of Puma
Quality and Control:
Quality is
"the totality of features and characteristics of a product or service that bears its ability to satisfy state do implied needs. "Puma always think about the maximum quality. So, they established a commercial department which
identify customer expectations and their satisfaction and constantly monitor
them. They use different software to save data, so that they can compare it
overtime.
Customer Loyalty:
Customer loyalty is the tendency to favor
one brand over all others. Puma has a very strong customer loyalty. Puma
achieve this loyalty due to better quality, performance and comfortable
products. It arranges different types of customer loyalty programs. This
loyalty encourages consumers to shop more consistently and feel positive about
a shopping experience which attract other consumers in this competitive market.
{Rakib, ID#1530577660}
11.
Brand & Branding
A brand is a name, term,
sign, symbol or design, or a combination of them, intended to identify the goods or services of one
seller or group of sellers and to differentiate them from those of competitors.
Puma is a worldwide well-known brand by
everybody. This is because puma maintains a strict rules and use of its logo
and other symbols, patterns etc.
Logo: Puma is
committed to make best quality, performance sports products and their logo is a
visual expression of that commitment.
Living at the edge of fashion, PUMA’s
identity has become a trend setter and sports lifestyle for the youth. From the
maker of sportswear now they are well known all over the world for premium
quality athletic and casual footwear, apparel, accessories and many more. Their
effective branding strategies has helped PUMA maximized their brand value
steadily competing with other major brands. When people talk or hear about PUMA
the few things that pops up on their mind are comfort, accessibility and
quality. This proves PUMA’s successful
branding strategy.
The PUMA Group owns the
brands PUMA and Cobra Golf, as well as the affiliate companies Dobotex and
Brandon. These brands are closely interlinked with PUMA’s core business and
will adapt and implement PUMA's new brand direction under the Forever Faster
platform for their own strategies.
Cobra Golf
Brandon
Dobotex
{Rezvi,
ID#1530709060}
12.
Box Analysis of Brand Elements (6
Categories) of Puma
Memorable
|
Meaningful
|
Likeable
|
Transferable
|
Adaptable
|
Protectable
|
1.
Memorable: How easily do consumers recall and recognize the brand
element, and when—at both purchase and consumption? Puma is very well known and
recognized by everybody.
2.
Meaningful: Is the brand element credible? Does it
suggest the corresponding category and a product ingredient or the type of
person who might use the brand? Puma’s products
remind the name of different players and it reflects the sports ob heart.
3.
Likability: How aesthetically appealing is the brand element? Puma spends
a lot to make its brands likable and as the customers can feel the attachment
of the brand proposal and their needs they are very likable.
{Rakib, ID#1530577660}
13.
Brand dynamics pyramid for PUMA
Strong Relationship
Weak Relationship
Bonding: Bonding
happens when a company is doing business at least for 20 years and well
received by the customers. Puma is doing
its business since 1924 and it keeps it reputation successfully. So, it is in
the bonding section.
{Sharif, ID# 153 1254 660}
14.
The Five M’s of Advertisement
The following Five M of advertising is
for a new product launch proposal of Puma in which is Puma Glow shoe that
provides high quality, performance, flexibility and comfort to sports lovers.
{Rakib, ID#153 0577 660}
{Shatu, ID# 153 1014
660}
15.
Mass Communication
15.1 Advertising and Budget Campaign Cost
PUMA the famous German sportswear company
recently reported they had better sales than expected in new products thanks to
its marketing as it has started to pay off leading to an increase in shares as
much as 3 percent. Following this the brand is now tripling their advertising
campaign cost increasing their budget campaign as well globally. This led to an
increase in advertising cost from 4% to 12% in Australia to drive sales and improve
performance. This was indeed a very
splendid step taken by PUMA to cover the loss they had recent years when competing
with its giant rivals Nike and Adidas. PUMA also started sponsoring Arsenal for
their ad campaign to create more brand awareness among its customers. This all
lead to an increase or advertising and budget campaign cost by 10.2% from € 544.1 million to € 599.7 million.
{Rezvi, 1530709060}
Graph 15.1 Advertisement Costs of
Puma
15.2 Sales Promotion and Budget
PUMA’s marketing promotion to enhance
their sales plays a crucial role in increasing their overall sales starting
from footwear’s to other various products made by PUMA. For PUMA’s sales
promotions they endorse many athletes in order to boost their sales. Endorsing
athletes as a sales promotion is a very quick way to build strong sales figure
as people follow their favorite players and seeing them using such product
leads to buying of suck products. PUMA also features their product in their
website and stores as well with attractive discount which acts as a solid sales
promotion mostly in developing countries. Another sales promotion strategy used
by PUMA is giving customers tickets when entering the shop. Their success is
backed by sweet marketing in India that leads to the highest number of sales
having RS1600 cores leaving Nike and Adidas behind by
making and expects to make RS 2000
corers by the end of the
year. This success has lead to an
increase in consolidated retail sales of €
726.2. PUMA expects to
increase their sales promotion budget by 18% due to increase in sales of their
products following the huge popularity that amounted to consolidated sales of €3387.4 million. In Footwear
it amounted to €1506.1 million, Apparel it amounted to € 1244.8 million and in Accessories it amounted to €636.4 million.
15.3 Events and Experiences/
Sponsors
PUMA in their business years had done
many events showcasing their products to its customers so that they can have a
experience of each product before actually buying it. This concept of PUMA has
a very positive reaction from its customers as they had such opportunity. They
were also shown beta products and ask for feedbacks which would PUMA reconsider
if found valid and made changes on their final product. PUMA also launches
their new products in numerous events one such example would be in the Red Bull
Racing Event where PUMA worked with Innovation in marketing their products.
PUMA also sponsors many sports teams starting from Football, Cricket, Baseball
and more. One of the recent sponsorship is with the Great Sun Series, PUMA will
be the official sportswear and merchandise supplier for the series. {Rezvi,
ID# 1530709060}
15.4 Public relation and Government Lobbying
PUMA always try to keep interacting with
the public in every different ways possible. PUMA believes maintaining good
relationship with the public helps create a positive image and maintain strong relationship
with them. As PUMA is now a global brand that is well known all over the world
it becomes increasingly difficult for them to maintain good public relation
which is why PUMA hires the best Public Relation Agencies based on those
countries who knows the people better and they do all the public relation work
for PUMA.
15.5 Corporate Social Responsibility
PUMA has received many corporate social
responsibility awards for their countless efforts and contributions to world
peace with the recent most recent award PUMA Energy in 2014. To make the world a better place to live, PUMA reduced
their use of hazardous chemicals, to minimize packaging waste they redesigned
their shoe boxes, they started to made products that are environmental
friendly. They also took many initiatives after tons of research such as
cleaning water, recycling of products, and wild life habitat and storm
protection when in time of danger. This way PUMA is giving back to the
community in many ways thus helping and making each individual’s life better
with one sole vision on creating a better world for future generations.
{Rezvi, ID# 1530709060}
16. Marketing Budget & Expenditure
Puma
spends a significant amount of money for its marketing activities. Through TVC,
Facebook, You Tube Ads, Twitter promos, billboard, magazine Ads etc Puma
markets its products. In 2015, Puma increase its marketing budget to increase
its sales and gain market share. Puma’s marketing budget and expenditures are
following:
Year
|
2015
(€
Million)
|
2014(€ Million)
|
2013(€ Million)
|
Marketing Expenditure
|
1,140.4
|
997.7
|
899.5
|
Figure: Marketing Budget and Expenditure (€
in Millions)
Graph
16.1
Marketing Budget & Expenditure
{Shatu, 153
1014 660}
17. Pricing
strategy
Proper
pricing strategy is very important for every organization. Puma follow the
following pricing strategy:
Ø Puma
flow the competitive pricing strategy. Puma compete with adidas, Nike and other
fashion shoe retailers and brands.
Ø The
pricing is based on the basis of premium segment as target customers also. So
we can say puma also flow the price skimming strategy to attract the premium
customer who have high income and want to take the best value of the product
from the market.
Ø Puma
also set its price by considering the geographic area. For example, In Asia,
puma reduce its product price and capture the whole market and ensure a large
scale of sales in each year.
Puma follow some steps to set
price:
{Sharif, ID# 153 1254 660}
18. Break-even analysis of Puma
The
break-even level or break-even point (BEP) represents the sales amount—in
either unit or revenue terms—that is required to cover total costs. Total
profit at the break-even point is zero. The main purpose of break-even analysis
is to determine the minimum output that must be exceeded in order to make
profit.
Price per unit in 2015= $90.50
Variable cost per unit in 2014= $39.50
Fixed cost = $22570500
So, Break even Volume in 2014
= fixed cost/ (price-variable cost)
= $25570500/ ($90.50-$39.50)
= 501,382 units
|
2013
|
2014
|
2015
|
Total Fixed cost
|
$25,570,500
|
$25,570,500
|
$25,570,500
|
Total Variable cost
|
$22,580,270
|
$20,271,071
|
$19,804,589
|
Total cost
|
$26,653,579
|
$26,753,570
|
$45,375,089
|
Variable per unit
|
$41.39
|
$40.50
|
$39.50
|
Price per unit
|
$86.50
|
$87.00
|
$90.50
|
501,382 units
Graph 18.1
Break-even analysis of Puma
19.
Recommendation
1. Puma must have
more company owned distributors to increase their sales
2. Puma must do an actively advertisement of non puma brand
to increase market awareness
3. Create more sponsorship with professional athletes
especially with NBA basketball star players.
4. It can increase its store outlets worldwide
5. Puma should advertise their products differently.
Creating a differentiation to Nike and Adidas.
6. It can increase its product line to give variety of
choices to its customers.
7. Puma should
produce more eco friendly products like their re-suede shoes.
8. They can more focus on basketball because it is one of
the popular sports in the world.
20.
Conclusion
Marketing is a
very crucial part of every organization. Puma adopted different strategies that
the repositioning of PUMA as the World’s Fastest Sports Brand, the improvement
of our product engine, and the optimization of our distribution quality,
increasing the speed within our organization and infrastructure, and renewing
our IT infrastructure. PUMA
was also trying with the ad campaigns to reposition itself on the mind of the
consumers as a sports performance brand instead of everyone taking them as the
casual thing. PUMA even signed a Multi-year deal with the famous singer Rihana
and making her the brand ambassador to promote women fitness footwear’s. It
also focuses on sustainability that fosters its success.
References
1. Kotler,
P. & Keller, K.L. (2015). Marketing Management: A
South Asian Perspective (14th edition.) Upper Saddle
River, NJ: Prentice Hall
3. Annual
report of Puma 2014
4. http://www.businessinsider.com/rihanna-becomes-creative-director-of-pumas-womens-business-2014-12
9. http://www.marketingweek.com/2013/02/19/puma-unveils-strategy- to-unify-brand